Terms and Conditions

Your use of the megiwellness.com website and the purchase of products from us means that you agree to the following terms and conditions.

  1. Contact details

Address: Megi Wellness Ltd, 19 Alexandra Road, Brecon, Powys, LD37PB

+44 (0) 1874610827 between 9.00am and 5.00pm Monday to Friday (GMT).

Email: info@megiwellness.com

  1. Ordering

Upon placing an order online, an email confirmation will be dispatched to the provided email address. However, receipt of this email does not guarantee fulfilment of the order. Following verification of stock availability and order details, we will proceed to pack and dispatch your order, providing delivery confirmation thereafter. In the event of stock unavailability, we will promptly notify you via email. Megiwellness.com retains the right to discontinue or withdraw products at its discretion, thus reserving the right to cancel sales and withhold product supply. In the event of a sale cancellation, a full refund will be issued. Each order is treated individually, with prices denoted in GBP on megiwellness.com. For orders outside the UK, currency conversion will be handled by the respective credit card company at the prevailing exchange rate. All transactions, including refunds, will be processed in GBP. Megiwellness.com bears no responsibility for any losses incurred due to exchange rate fluctuations.

  1. Website information

While we strive for accuracy in the information presented on our website, we cannot offer any assurances regarding its absolute correctness. All content on this site is intended solely for informational purposes, and we do not assume liability for any losses, whether direct, indirect, or consequential, stemming from reliance on the information provided. The internet service utilised is outside our sphere of control, and we disclaim responsibility for any interruptions to the service for any cause.

  1. Payment & Delivery

All orders must be paid before process for delivery. You can do so by credit card, debit card, PayPal, or Apple Pay.

  1. Delivery and Returns

While Megiwellness.com endeavours to maintain the most current information possible, we cannot assure the availability of every product. In the event of a product being out of stock, the amount debited will be credited to your account.

Offers are subject to availability, and if we are unable to fulfil your ordered product, prompt notification will be provided. In such cases, you have the option to cancel your order, and we will promptly refund the amount paid.

Delivery costs will be communicated prior to submitting your credit card details. For orders made through alternative payment methods or channels, please reach out to us beforehand to ascertain delivery charges. 

  • Megiwellness.com endeavours to deliver products within the UK within 1-5 working days, utilising Royal Mail or UPS for dispatch. For next day courier services, a signature is required, hence please provide an address where someone can acknowledge receipt.
  • While we strive to meet the delivery, timeframes specified on Megiwellness.com, we disclaim liability for any losses incurred due to delayed delivery.
  • Should the products not reach you within the estimated delivery period, please contact us via telephone or email. We will make every effort to expedite your order, or alternatively, you may opt to cancel, and we will issue a refund promptly. Note that while international airmail typically delivers within 4-14 working days, some parcels may experience longer transit times.
  • Delivery charges will be determined by the provided address and will be communicated before finalizing your credit card transaction.
  • Please be aware that customs and import regulations in certain countries may restrict the importation of specific products. It is incumbent upon you to verify your country's policies. We assume no responsibility for any losses resulting from import restrictions.
  1. Copyright

Megiwellness.com holds registered trademark status in the UK and various other countries. All content featured on this website is copyrighted by Megi Wellness Ltd, protected under the laws of the UK and other applicable jurisdictions. No material from the megiwellness.com website may be reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any manner for commercial purposes without explicit authorisation from the company. This restriction encompasses all intellectual property, including photographs and marketing materials. Nevertheless, users are permitted to download material for personal, non-commercial use.

  1. Marketing Communications

Upon ordering products from megiwellness.com, the information provided is retained to facilitate communication regarding pertinent offers or events that may be of interest to you. We will continue to forward such information until you request otherwise. For new customers, during the account registration process, we will inquire whether you consent to future contact regarding relevant offers and events.

Megiwellness.com does not engage in the sale, trade, or rental of your personal information to external entities. Should you wish to refrain from our use of submitted data or opt out of further communication, please notify us promptly to be removed from our database.

  1. Megiwellness.com Liability Information

8.1. Should you utilize megiwellness.com in violation of any of these terms, you shall bear responsibility for any ensuing loss or damage.

8.2. Megiwellness.com shall not be held liable for the inability to fulfill any obligation under this agreement if such inability arises from unforeseeable events beyond its reasonable control, including but not limited to internet or communication outages, fire, flood, war, or acts of nature.

8.3. It is imperative that you carefully review all accompanying information provided with your product and utilize the products safely and in compliance with the manufacturer's instructions.

8.4. These terms do not diminish your statutory rights as a consumer.

8.5. Megiwellness.com disclaims liability and will not provide compensation for any loss or damage, including but not limited to the following:

Delays in updating information on the site

Computer viruses that may infect users' devices as a result of accessing megiwellness.com or receiving emails or attachments from megiwellness.com and its affiliates.

Infringement upon the Intellectual Property Rights of any third party by any individual's use of megiwellness.com or products purchased through the platform.

Situations beyond our control that render you unable to access or use the website.

Loss of profit or incurred expenses due to circumstances beyond our control.

  1. General

 Megiwellness.com retains the authority to deny access to the website. Acting as a principal in its own right, Megiwellness.com does not function as an agent for you or any other individual. The accessibility of Megiwellness.com extends to users worldwide, and while efforts are made to comply with respective country laws, adherence cannot be guaranteed. These terms represent the complete agreement between you and Megiwellness.com. Utilisation of Megiwellness.com and adherence to these terms are governed by the laws of the United Kingdom and fall under the jurisdiction of the United Kingdom Courts

Megi Wellness Ltd, registered in England, company number 15028516.

Our registered office address is 19 Alexandra Road, Brecon, LD3 7PB, United Kingdom.