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We offer two UK shipping options:
- Standard Tracked (2-3 business days):
- Free for subscription orders
- Free for one-time orders over £45
- £3.50 for one-time orders under £45 - Next Business Day* (1-2 business days)
- £4.95 for one-time orders and subscriptions
Orders submitted before 1 pm will typically be processed on the same day, except on weekends. Orders made after 1 pm on Fridays will be processed on the following Monday. Please note that this schedule excludes Bank Holidays and weekends. Only valid for Mainland UK addresses.
Do you offer international shipping?
Yes. Megi Wellness currently ships to many countries around the world. Please email us with any questions info@megiwellness.com
EU - free delivery orders over €80.00
EU delivery €6.50
All local VAT and duties are the responsibility of the recipient and may be requested upon delivery. Please note that all deliveries are subject to customs clearance, which may cause delays to the delivery schedule.
Returns
Returns for Subscription Customers
With all subscription orders, due to the nature of the automatic shipping every 30 days, we require a minimum of 7 business days notice prior to your order being shipped if you wish to cancel or amend your subscription. Once a subscription is triggered (and you receive an email confirming it is being shipped) it is sent for immediate dispatch. If your order has already shipped, we will not be able to issue a refund.
Standard Product Returns
This returns policy applies to products bought directly from our website. If you have purchased products from a retailer or other online retailer, then please contact them for their own returns and refund procedures.
We try our best to make sure all items make it to you safely. However, if you receive any items that are damaged or faulty on arrival then we will issue a replacement product free of charge or offer a refund. Please just let us know by emailing info@megiwellness.com before you return your order.
We are happy to refund or exchange any product returned within 14 days of purchase, if it is returned in its original state, unused and in original packaging. Please email us at info@megiwellness.com prior to returning your item to let us know to expect your return. Proof of purchase is required.
Assuming the item(s) are in good condition we will then process your refund. Refunds are made to your original payment method and depending on your payment issuers policies, there may be a couple of days’ delay in being credited. The goods will be deemed returned when received by us. We reserve the right to refuse to accept a return of goods which have been opened, damaged or used. Delivery will not be refunded.
FAQs
How do the derma roller and serum work together?
The derma roller creates micro-channels in the scalp, which enhances absorption of the growth-stimulating serum by up to 300%. Use the roller first, then apply the serum immediately after for maximum penetration and effectiveness.
What results can I expect and when?
Most users notice reduced shedding within 4-6 weeks, with visible improvements in hair thickness and new growth appearing after 8-12 weeks of consistent use. For best results, use the duo 2-3 times per week.
Is this safe for sensitive scalps?
Yes! Our serum is formulated with gentle, plant-based ingredients, and the derma roller uses fine 0.5mm needles designed specifically for scalp use. Start slowly and your scalp will adapt quickly.
Can I use this if I'm experiencing postpartum or menopausal hair loss?
Absolutely. This duo is particularly effective for hormonal hair changes, including postpartum shedding and menopause-related thinning, as it works by stimulating natural hair growth mechanisms.
How do I use the duo in my routine?
On clean, dry hair, roll the derma roller across your scalp in multiple directions (8-10 passes per area). Immediately apply 3-5 drops of serum to treated areas and massage gently. Use 2-3 times weekly.
Do I need to use both products, or can I use them separately?
While each product works independently, using them together delivers significantly better results. The derma roller amplifies serum absorption, making the combination far more effective than either alone.
How do I keep my derma roller hygienic?
Rinse with warm water before and after each use, spray with 70% isopropyl alcohol, and let air dry. Store in a clean, dry place. Replace the roller head every 3-6 months for optimal results and hygiene.


