At Megi Wellness we do our very best to get your order to you as soon as we can. We aim to dispatch all orders within 24 hours, although there may be occasional delays..
We offer two UK shipping options:
- Standard Tracked (2-3 business days):
- Free for subscription orders
- Free for one-time orders over £45
- £3.50 for one-time orders under £45 - Next Business Day* (1-2 business days)
- £4.95 for one-time orders and subscriptions
Orders submitted before 1 pm will typically be processed on the same day, except on weekends. Orders made after 1 pm on Fridays will be processed on the following Monday. Please note that this schedule excludes Bank Holidays and weekends. Only valid for Mainland UK addresses.
Do you offer international shipping?
Yes. Megi Wellness currently ships to many countries around the world. Please email us with any questions info@megiwellness.com
EU - free delivery orders over €60.00
EU delivery €6.50
All local VAT and duties are the responsibility of the recipient and may be requested upon delivery. Please note that all deliveries are subject to customs clearance, which may cause delays to the delivery schedule.
Returns
Returns for Subscription Customers
With all subscription orders, due to the nature of the automatic shipping every 30 days, we require a minimum of 7 business days notice prior to your order being shipped if you wish to cancel or amend your subscription. Once a subscription is triggered (and you receive an email confirming it is being shipped) it is sent for immediate dispatch. If your order has already shipped, we will not be able to issue a refund.
Standard Product Returns
This returns policy applies to products bought directly from our website. If you have purchased products from a retailer or other online retailer, then please contact them for their own returns and refund procedures.
We try our best to make sure all items make it to you safely. However, if you receive any items that are damaged or faulty on arrival then we will issue a replacement product free of charge or offer a refund. Please just let us know by emailing info@megiwellness.com before you return your order.
We are happy to refund or exchange any product returned within 14 days of purchase, if it is returned in its original state, unused and in original packaging. Please email us at info@megiwellness.com prior to returning your item to let us know to expect your return. Proof of purchase is required.
Assuming the item(s) are in good condition we will then process your refund. Refunds are made to your original payment method and depending on your payment issuers policies, there may be a couple of days’ delay in being credited. The goods will be deemed returned when received by us. We reserve the right to refuse to accept a return of goods which have been opened, damaged or used. Delivery will not be refunded.
FAQs
Why you might experience hair shedding before seeing growth.
When starting a new hair growth regimen, many people are alarmed to find their hair falling out more than usual. It can be disheartening, especially when you're using products specifically designed to stimulate growth. But this initial shedding is often a natural part of the process—and can even be a sign that the treatment is working.
- Pushing Out Older Hairs: Products designed to stimulate growth like Megi Wellness kickstart the growth phase (anagen) by pushing hairs in the telogen phase to shed faster than they naturally would. This means the older, weaker hairs fall out, making room for new, stronger strands.
- The Renewal Process: During the shedding phase, it might feel like you're losing more hair than usual, but this is actually your scalp renewing itself. By speeding up the process, these treatments help new, healthier hair grow sooner than if it had remained in the resting phase longer.
- Improving Follicle Health: Growth-stimulating products nourish and improve hair follicles, preparing them for stronger, more productive growth. However, follicles need to clear out the old, lifeless hair to make room for the new.
How long will take to see the results?
We strongly recommend a three month package, as clinical studies show that it takes at least 45 days to see the reduction in hair loss and 120 days to activate new hair growth. You should start to see the results after first 3 months when product used daily.
Months 1-2 - You’ll notice less excess shedding
Months 3-4 - Boosts the growth of new strands. You should begin to see fuller hair.
Months 4-6 Resulting in visible hair growth, you should notice thickness and fullness in your hair.
TIP: Consistency with patience is the key!
Will serum leave my hair greasy?
Our Serum is water based and will not make your hair greasy. It’s a leave in treatment and can be applied any time of the day.
Can I use serum just to strengthen my hair?
Absolutely. If you just want to strengthen your hair, use our serum 2,3 times per week. We hope you will start to see results after three months.
Can male with hair loss use your serum?
Yes. All ingredients used in our Serum will help with growth stimulation. Our serum also contains Caffeine, Burgeon Up™ & AnaGain - effective in both inducing the growth period whiles also suppresses the mechanism of action of male hormones DHT preventing hair loss.
What happens if I stop using serum?
Like any wellness routine, your body will go back to its natural state. The same as skin care routine or going to the gym. Your body will go back to where is comfortable.