
At Megi Wellness we do our very best to get your order to you as soon as we can. We aim to dispatch all orders within 24 hours, although there may be occasional delays..
We offer two UK shipping options:
- Standard Tracked (2-3 business days):
- Free for subscription orders
- Free for one-time orders over £45
- £3.50 for one-time orders under £45 - Next Business Day* (1-2 business days)
- £4.95 for one-time orders and subscriptions
Orders submitted before 1 pm will typically be processed on the same day, except on weekends. Orders made after 1 pm on Fridays will be processed on the following Monday. Please note that this schedule excludes Bank Holidays and weekends. Only valid for Mainland UK addresses.
Do you offer international shipping?
Yes. Megi Wellness currently ships to many countries around the world. Please email us with any questions info@megiwellness.com
EU - free delivery orders over €80.00
EU delivery €6.50
All local VAT and duties are the responsibility of the recipient and may be requested upon delivery. Please note that all deliveries are subject to customs clearance, which may cause delays to the delivery schedule.
Returns
Returns for Subscription Customers
With all subscription orders, due to the nature of the automatic shipping every 30 days, we require a minimum of 7 business days notice prior to your order being shipped if you wish to cancel or amend your subscription. Once a subscription is triggered (and you receive an email confirming it is being shipped) it is sent for immediate dispatch. If your order has already shipped, we will not be able to issue a refund.
Standard Product Returns
This returns policy applies to products bought directly from our website. If you have purchased products from a retailer or other online retailer, then please contact them for their own returns and refund procedures.
We try our best to make sure all items make it to you safely. However, if you receive any items that are damaged or faulty on arrival then we will issue a replacement product free of charge or offer a refund. Please just let us know by emailing info@megiwellness.com before you return your order.
We are happy to refund or exchange any product returned within 14 days of purchase, if it is returned in its original state, unused and in original packaging. Please email us at info@megiwellness.com prior to returning your item to let us know to expect your return. Proof of purchase is required.
Assuming the item(s) are in good condition we will then process your refund. Refunds are made to your original payment method and depending on your payment issuers policies, there may be a couple of days’ delay in being credited. The goods will be deemed returned when received by us. We reserve the right to refuse to accept a return of goods which have been opened, damaged or used. Delivery will not be refunded.
FAQs
How do I maximize results with the Scalp Activation Duo?
The Scalp Activation Duo is scientifically formulated to work synergistically. Begin with the derma roller on clean, dry scalp using gentle, multi-directional passes for 2-3 minutes. This creates micro-channels that enhance absorption by up to 40%. Immediately follow with our Growth Stimulating Hair Serum, allowing the active ingredients to penetrate deeply into the scalp. For optimal results, use this protocol 2-3 times weekly. Most users report noticeable improvements in scalp health within 4-6 weeks, with visible hair growth and density improvements appearing after 8-12 weeks of consistent use. The combination addresses both mechanical stimulation and biochemical nourishment, creating the ideal environment for dormant follicles to reactivate.
Can I use this on my beard or hairline?
Absolutely! This duo works great for beard growth, hairline, and any areas where you want to stimulate hair growth and improve product absorption.
How do I clean and maintain the derma roller?
Rinse with warm water before and after each use, then spray with 70% isopropyl alcohol, or use boiling water. Let it air dry completely before storing in its protective case.
Is this safe for sensitive scalps?
Yes, the 0.5mm needle length is considered safe for at-home use. Start using our roller onec per week to start with. However, avoid using if you have active scalp infections, open wounds, or severe skin conditions. Consult a dermatologist if you have concerns.
When will I see results?
Most users notice improved scalp health within 4-6 weeks, with visible hair growth improvements typically appearing after 8-12 weeks of consistent use. Hair growth is a gradual process that requires patience and consistency.
How often should I use the scalp derma roller with serum?
Commence with 1-2 weekly sessions, gradually increasing to 2-3 times a week using our roller on a clean, dry scalp for optimal outcomes. Refrain from daily application to allow adequate scalp recovery time. But you can still use serum daily for the best growth stimulation.
Does it hurt to use the derma roller on my scalp?
Most users feel only mild tingling or light pressure. The 0.5mm needles are designed for comfort while still being effective. Start gently and your scalp will adjust quickly.
Will this help with menopausal or postpartum hair loss?
Derma roller and serum are very effective on thinning hair where follicles are still active but just weak. It is highly recommended to use regularly.


